Welcome to Trusted Patient Guide. By accessing or using our services, you agree to abide by the following Terms and Conditions. Please read them carefully.
Governing Law
These Terms and Conditions are governed by the laws of India. Any disputes arising from these terms will be subject to jurisdiction in the courts of the respective location of our registered office.
Service Agreement
Trusted Patient Guide provides diagnostic and healthcare services, including lab tests, sample collection, and report delivery. By using our services, you agree to provide accurate personal and medical information for proper diagnostic assessment.
User Responsibilities
Users must provide valid identification and contact information to schedule tests and access results. Users are responsible for any misuse of their accounts and for maintaining the confidentiality of login credentials.
Data and Report Accuracy
Trusted Patient Guide ensures the highest quality standards for test accuracy and timely report delivery. However, our diagnostic services are intended to assist in medical evaluation and do not replace the advice of a licensed healthcare provider.
Payment and Refund Policy
All payments for diagnostic services are due upon scheduling or collection of samples. Refunds are issued under specific circumstances, such as test cancellation by Trusted Patient Guide due to operational issues. No refunds are provided for completed services.
Limitation of Liability
Trusted Patient Guide is not liable for any indirect, incidental, or consequential damages arising from the use of our services or errors in test results, except as required by law.